At Culinary Craftskitchens, we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your order, please review our returns and refunds policy below.
Return Eligibility
Customers may request a return within 7 days of receiving their order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Items that show signs of use, damage caused by the customer, or missing parts may not be accepted for return.
Return Process
To initiate a return, please contact us within the 7-day return window at [email protected] with your order details and reason for return. Once your request is approved, we will provide further instructions.
Customers are responsible for safely packaging and returning the product as instructed.
Refund Policy
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5 to 7 business days.
Cash on Delivery Orders
As we operate on a Cash on Delivery basis, refunds will be issued through mutually agreed methods such as bank transfer or other suitable arrangements.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, you must notify us within 48 hours of delivery. We will arrange a replacement or refund at no additional cost.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons, unless they arrive damaged or defective.
Late or Missing Refunds
If you have not received your refund within the stated timeframe, please contact us at [email protected] for assistance.
Contact Us
For any questions regarding returns or refunds, feel free to contact us at:
Email: [email protected]